FAQ


Why should a customer hire you over another service provider?

Owner operator, Up to date with the latest in chemical knowledge & highly experienced in the field.
While I pride myself on our old-fashioned service, our equipment and products are ultra-modern and effective – as well as being safe for your family, staff and customers also the environment.experience and great with customers.

Are you an insured business and do you guarantee your work?

Yes Stop Bugging Me Pest Control are Fully Licensed, Current insurance applicable to our business needs.
Yes we have a guarantee for our work 6 month warranty on internal areas

What experience, skills, qualifications or training do you have to make you the right person for the job?

Our pest control technicians work efficiently, our staff are tidy and we won’t leave a mess. While we pride ourselves on our old-fashioned service, our equipment and products are ultra-modern and effective – as well as being safe for your family, staff and customers also the environment.

How do you normally charge for your service?

A qualified licensed pest controller would normally charge from $120 to $350 depending on the treatment and the size of the property.
Don’t be fooled by cheap prices. As the old saying goes you get what you pay for.

Payment made after the treatment is completed.
We accept cash or EFT from customers.
Business can pay on the day or be given a 7 days to pay on invoice.
Unless other arrangements have been made.

What do you like most about your job?

Every job is different, every day is never the same. Meet great people and solve their pest problems. Leave knowing you have done a great job. Leaving a great impression on my clients.

What questions do customers most commonly ask you and what is your answer?

Customers should ask what services are done. Exactly what is involved in the treatment, how long the service will take? How long they should leave the premises after treatment? How much warranty is given? How they can pay for the service.

Is there a particular aspect of your trade or industry that you specialise in?

Latest certificates 1V in Urban Pest Management.
Smart-train card– Chemical Application.
Work cover white on site card.
Fumigation Licence.
Also undertake ongoing training with our suppliers of chemicals.

What makes you the most reliable and trustworthy person for the job?

Owner operator so my clients are my on going work, and in our business our customers refer us to their friends. (word of mouth) So trust and honesty plays a big part.

What are the typical things that you need to know before you can provide a quote to a customer?

We would need to know the problem first and foremost, Then what sort of premises it is and how how may rooms etc, then we can tell you the cost.
If you go ahead with our service we will ask for name, address, contact number and a time that you would like the job done.
And payment method.

What makes your pricing competitive?

You can be sure the quote we provide is fair, competitive and accurate – there are no hidden costs or added expenses.

What questions should a customer ask to hire the right service professional?

Customer should ask is the Pest controller licensed. What Chemicals will be used, are they safe around children. Cheapest price is not always the best…Saying goes you get what you pay for.

Do you have a favourite customer story you would like to share?

Well not a story but once went into a clients house with about 15 cats in the house. Their was food everywhere in the kitchen food over the bench tops and floor. Cats in cupboards and the client talking to me saying he does not know the reason he has cockroaches and keeps finding dead rats. WELL the cockroaches due to food everywhere as you could see. And as for the rats, the cats where catching them else where and bringing them home.

How can a customer save money before you start the work?

Spring Time Is Here.. Help Preparing for Your Inspection To prepare for your inspection, there are a few things you can do:
Remove any items from under the sinks in the bathrooms and kitchen.
Remove any items within two feet of the exterior of the house. Move any items away from the garage walls to the center of the garage. This should eliminate us recommending a further inspection of the garage walls.
Trim back any bushes or ground cover that conceals the walls or foundation.
If you have a crawl space or an attic with standing room, make sure that the access opening is not blocked. If the access opening is located in a closet, make sure that all clothing and storage items are removed beforehand to make them accessible for the inspector.
If your home is on a raised foundation, the inspector will go under the house and will need access.

How did you decide to get into your line of work?

Been working in the field for a few years and its always been rush to the job and to the next.
So I decided to go out on my own. Now i take my time with my customers to give them the proper service they asked for.
Meeting new people every day and no day is the same and I like what I do.